Cancellation policy

Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases.

 
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries. 
Subscriptions auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it before the next delivery is shipped. 
If you want to cancel or change your subscription, you can do it at any time, but there are no refunds for order that have already been paid for and shipped out. See our returns policy for more details on returns and refunds.

Manage your subscription

Your order confirmation emails have links to manage your upcoming deliveries and subscription details. Click the link in your original order confirmation email to see options to edit terms, addresses, payment methods or to cancel your subscription.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.